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Privacy Policy

Last updated: 29/10/2026

House of Amaari (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you visit houseofamaari.com (the “Website”), how we use it, and the choices you have. By using the Website or placing an order, you agree to this policy.

Business details: House of Amaari, [Registered address], India. Email: houseofamaari@gmail.com. Phone: +91 8754223802.

1.1 Information we collect

Information you give us

  • Name, email address, phone number and WhatsApp number
  • Billing and shipping addresses
  • Order details, gifting messages and personalisation instructions (for example names, ribbon text or custom requests)
  • Account details if you create an account (username and password)
  • Messages you send us through the contact form, email, phone, WhatsApp or social media
  • Reviews or feedback you submit

Information collected automatically

  • IP address, browser type, device type and operating system
  • Pages visited, time spent, links clicked and the website you came from
  • Cookies and similar technologies (see Section 1.6)

Payment information Payments are processed by third-party payment gateways ([Razorpay / PayU / Cashfree / other]). We do not store your full card number, CVV, UPI PIN or net banking credentials. We receive only confirmation of payment status and limited transaction details.

1.2 How we use your information

  • To process and deliver your orders, and send order confirmations and shipping updates
  • To handle returns, refunds, replacements and customer support
  • To personalise gifts and fulfil custom or corporate gifting requests
  • To manage your account
  • To send offers, new arrivals and updates, only where you have agreed or where the law allows, and you can opt out at any time
  • To improve the Website, our products and your shopping experience
  • To prevent fraud, secure the Website and comply with legal obligations

1.3 Sharing your information

We do not sell your personal information. We share it only with:

  • Delivery and logistics partners ([courier names]) so they can deliver your order
  • Payment gateways to process your payment
  • Service providers who help us run the Website, such as hosting, email, analytics and marketing tools, and who may use your data only to provide services to us
  • Authorities or courts when required by law or to protect our rights, customers or property
  • A buyer or successor if our business is sold or restructured, in which case this policy will continue to apply to your data

1.4 Data retention

We keep your information only as long as needed for the purposes above, including to meet legal, tax, accounting and dispute-resolution requirements. Order records are generally kept for [X years]. When data is no longer needed, we delete or anonymise it.

1.5 Data security

We use reasonable technical and organisational safeguards, including SSL encryption on the Website and restricted access to personal data. No online system is completely secure, so we cannot guarantee absolute security. Please keep your account password confidential.

1.6 Cookies

We use cookies to keep items in your cart, remember your preferences, understand how visitors use the Website, and measure the performance of our marketing. You can disable cookies in your browser settings, but parts of the Website (such as the cart and checkout) may not work properly. For more detail, see our Cookie Policy.

1.7 Third-party links and tools

The Website may link to or embed third-party services (Instagram, Facebook, LinkedIn, WhatsApp, payment pages and similar). These have their own privacy practices and we are not responsible for them. Please read their policies.

1.8 Your rights and choices

Subject to applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you may:

  • Ask to access the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your information, subject to legal retention requirements
  • Withdraw consent to marketing communications at any time using the unsubscribe link or by contacting us
  • Raise a complaint about how we handle your data

To exercise these rights, write to houseofamaari@gmail.com. We will respond within a reasonable time and, where required, within the time allowed by law.

1.9 Children

The Website is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a child has given us their data, please contact us and we will delete it.

1.10 Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of the Website means you accept the changes.

1.11 Contact and grievance officer

For privacy questions or complaints:

Grievance Officer: [Name] Email: houseofamaari@gmail.com Phone: +91 8754223802 Address: [Registered address] Working hours: [Days and time]

We aim to acknowledge complaints within 48 hours and resolve them within 30 days.